MANAGE STORES

on WhatsApp

Your stores, store associates, and distributors already use WhatsApp to manage customers and tasks - but without any control, training, or visibility from the company.

Discover how to enable personal shopping on WhatsApp, store chats, and clienteling while maintaining full control over data and contacts.

BOOK WHATSAPP DATA AUDIT
omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b
omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b

Your stores already use WhatsApp, but

WhatsApp for stores and frontline

0 CONTROL

Manage stores on WhatsApp

FULL CONTROL

omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b
omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b
omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b
omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b
omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b

Here’s how managing stores on WhatsApp transforms your omnichannel go-to-market strategy

Personal Shopping on WhatsApp

Increase sales with the personal touch of your personal shopper

See how it works
omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b

Clienteling on WhatsApp

Clienteling apps are never updated. Just do it on WhatsApp

See how it works
omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b

Chat with Store on WhatsApp

Move direct relationships with customers to stores, but keep control of conversations, data and contacts

See how it works
omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b

Trade Support on WhatsApp

Your store managers already use WhatsApp with your customers and agents

See how it works
omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b

Managing stores is becoming a nightmare.

Emails and calls get lost - there’s always an excuse.

Corporate systems and clienteling apps are never up to date, costing you time, productivity, and profits.

BOOK A DEMO

Your stores are already

using WhatsApp

From chat to operating system to manage stores

Your stores aren't just physical locations - they're WhatsApp hubs processing thousands of customer interactions daily.

85% of high-value store purchases will start on WhatsApp. Yet this critical revenue data lives in store associates' personal phones, creating a shadow retail operation you can't measure, optimize, or protect.

BOOK A DEMO

Your store managers are already using WhatsApp with your customers and agents. Bring what happens on WhatsApp back under your control.

Connect it to your systems. Use it to manage and digitize entire processes that currently happen on your stores' WhatsApp apps without oversight.

BOOK A DEMO

WhatsApp apps also process corporate data

Manage GDPR for stores on WhatsApp

GDPR Opt-In for Using WhatsApp in Stores Can Involve Different Scenarios:

  1. Customer transferred to the store’s WhatsApp app
    • From the brand’s WhatsApp number (distributed lead management via direct link or notification to the store manager).
  2. Customer directly contacts the store’s WhatsApp app
    • Initiating communication on their own.
  3. Store manager contacts a customer via the WhatsApp app
    • Proactively reaching out, ensuring GDPR-compliant opt-in is in place.

How managing stores on WhatsApp works

Managing stores on WhatsApp depends on your company’s operational model:

  1. Internal Operations Only:
    • Stores use WhatsApp exclusively for internal tasks, such as clienteling or trade support.
  2. Customer Management:
    • Stores use WhatsApp for direct customer interactions, including personal shopping, store chats, local broadcasts, and catalog previews.

More sales with

the data you already have

Over 70% of your customers already use WhatsApp with your stores:

  • Ensure WhatsApp compliance: Capture chats and attachments.
  • Automatically sync store app contacts with your CRM.
  • Control catalogs and broadcasts directly from central Marketing.

See how we've helped other companies to grow revenue managing stores on WhatsApp

+90%
Sales opportunities

Double conversions by saving time for small businesses.

Learn more
omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b
-15.000
Phone calls

Boost sales efficiency in local stores.

Learn more
omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b
+18%
Conversion rate

Improve sales efficiency in contract selling.

Learn more
omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b
+12%
Conversion Rate

Shorten the sales cycle on small business marketplaces with on-demand quotes.

Learn more
omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b
omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b
omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b
omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b
omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b
omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b

Book your WhatsApp Data Audit.

Book a FREE 20-minute session to see how WhatsApp + Data + AI can grow your revenue:
- Uncover your biggest revenue opportunities.
- Get a clear action plan for your business.
- See real case studies of success

On average, the audit reveals
€267K to €500K in recoverable value from WhatsApp operations.

20-min demo, non-commercial, with a senior partner

omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b

We'll show you use cases already implemented by other companies and what it costs not to do

omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b

You will be able to have a no-BS overview of what can be done in your company, business KPIs with estimates of times and

Limited to 5 companies

We guarantee to identify at least €100K in recoverable value within the first 30 days, or we'll extend the sprint at no cost.

WhatsApp AI Agents pricing

WhatsApp AI Agents

For companies with simple use cases and in-house CRM manager

Onboarding and 01 month Done with You coaching

Starting from

€ 0.02

per task
Min 100,000 tasks per month
Ideal if you want to do WhatsApp marketing

WhatsApp AI Agent specialized for your use case

WhatsApp Data Platform +Analytics

Customer success (SLA 48h)

BOOK WHATSAPP DATA AUDIT

WhatsApp AI Systems

For companies with complex omnichannel cases

FULL SERVICE - Done for You. Full onboarding & training

Starting from

€ 3,200

per month
Monthly or annual billing
Recommended for retail omnichannel and sales enablement
MONEY BACK GUARANTEE

WhatsApp Data Platform v7

Data scientist and dedicated team (5 pros)

Gen AI-assisted journey creation

Behavioral analytics

Gen AI-assisted omnichannel data strategy

BOOK A DEMO

Results in weeks. Not years

20
minutes

Discovery + Data Strategy Call

Weeks
1-2

WhatsApp Data Audit + Prototype

Weeks
3-4

AI agents Live + WhatsApp Data

Weeks
7-12

Omnichannel enablement

Success cases -

Zona

Retail e wholesale OMNICHANNEL

Double up conversions saving your customers time

VEDI DI PIÙ
omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b

Success cases -

Brico io Resources

OMNICANALITA' nel Retail

How to bring a network of over 100 stores to manage omnichannel

VEDI DI PIÙ
omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b

Cosa dicono i leader

omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b
omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b

Come usare WhatsApp per l'introduzione dell'AI nel Retail

Claudia Sanson
‍Head of Marketing Operations

omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b

Come usare WhatsApp per la vendita diretta di servizi

Tiziana La Mendola
Direct Sales Manager

omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b

L'AI non è il tuo prodotto. Cosa può fare l'intelligenza artificiale per l'Omnichannel?

Omar Fogliadini
Managing Partner

omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b

A cosa serve il dato nel B2B?

Sara Spampani
‍Responsabile Marketing

omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b

WhatsApp per la gestione dell’Omnicanalità nel Retail

Claudia Sanson
‍Head of Marketing Operations

omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b

Come aumentare la conversione nell’ecommerce

Omar Fogliadini
Managing Partner

omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b

Come usare l’intelligenza artificiale per l’engagement omnicanale

Omar Fogliadini
Managing Partner

omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b

Perché nessuno parla dell'ecommerce su WhatsApp?

Omar Fogliadini
Managing Partner

omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b
omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b
omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b
omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b

Salesforce

Built for the systems you already have in-house. No need to code: once mapped business case and KPIs, simply use our connector for Salesforce to leverage WhatsApp, keeping data governance and compliance of your processes centralized in your Salesforce corporate ecosystem

Microsoft Dynamics

Built for the systems you already have in-house. No need to code: once mapped business case and KPIs, simply use our connector for Dynamics to leverage WhatsApp, keeping data governance and compliance of your processes centralized in your Microsoft corporate ecosystem

Salesforce Commerce Cloud

Built for the ecommerce CMS you already have in-house. No need to code: simply use our connector for Salesforce to add WhatsApp to your ecommerce: product, order management, fulfillment and analytics stay centralized in Commerce Cloud

Adobe Commerce

Built for the ecommerce CMS you already have in-house. No need to code: simply use our connector for Magento to add WhatsApp to your ecommerce: product, order management, fulfillment and analytics stay centralized in Adobe Magento

Shopify Advanced/Plus

Built for the ecommerce CMS you already have in-house. No need to code: simply use our connector for Shopify Plus to add WhatsApp to your ecommerce: product, order management, fulfillment and analytics stay centralized in Shopify

omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b
omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b
omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b
omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b
omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b
omnichannel, whatsapp marketing, whatsapp commerce, ai generativa, intelligenza artificiale, crm, esperti customer experienc

Reach out on WhatsApp

Apri WhatsApp
miglior piattaforma whatsapp
omnichannel, omnicanalita, whatsapp marketing, whatsapp ecommerce, whatsapp rete vendita, miglior piattaforma whatsapp, whatsapp ai, whatsapp analytics, whatsapp compliance, whatsapp gdpr, whatsapp analytics, whatsapp saas, ai generativa, gen ai, whatsapp retail, whatsapp b2b