The ecommerce portal no longer makes the difference for B2B commerce:
- Complex catalogs, products with very specific usage variants require a lot of pre-sale support
- Sellers, distributors and points of sale prefer to send WhatsApp for speed and convenience. You always need an ecommerce portal where there is a product catalog and prices, but you can no longer let everything run on WhatsApp without control
B2B commerce
on WhatsApp
Manage distributors and resellers on WhatsApp
Your distributors are an important asset, but when you pass customers onto the network, everything gets complicated...
- Get back end-to-end control of your customer data even on indirect or distribution networks intermediaries
- Keep track of customer/consultant relationships in your CRM/ERP, also when they happen on Whatsapp
- Get to know the end user, rather than hearing the version the distributor tells you
How to sell to an increasingly sophisticated buyer, who continues to avoid meeting your salespeople and making comparisons with competitors?
A fragmented and disconnected B2B go-to-market makes even the best process stupid. Today 43% of B2B buyers want to do it all on their own before speaking to a salesperson.
From CRM
to Omnichannel
More sales with omnichannel B2B
Buyers want to get information on their own and involve colleagues who influence the purchase, without the need for your sales representative
- Manage B2B ecommerce, lead management on the distribution network and in-person sales
- Control the buyer journey between digital channels, distributors, sales network ... to find out really what your customer wants
Stop wasting time with a disconnected B2B GTM
Why is B2B so disconnected?
You go to a website, fill out a form and wait for a pre-sales person to contact you, who knows almost nothing about the product; after missing a few weeks, you get contacted by someone who understands.
- Simplify the purchasing journey
- Drive sales between digital channels and distributors
Your systems only let you do notifications and chats, not processes, because they're build for something else, and WhatsApp is one of the many channels.
Move from chat and notifications to an operating system for your business: leverage WhatsApp+Data+AI providing observability, compliance and data risk management for your processes also on WhatsApp
CRM and marketing automation are not built for the omnichannel
Bring your business to WhatsApp by unifying data and insights across all touchpoints for Generative AI. Talk to an expert
20-min demo, non-commercial, with a senior partner
We'll show you use cases already implemented by other companies and what it costs not to do
You will be able to have a no-BS overview of what can be done in your company, business KPIs with estimates of times and costs
For companies with simple use cases and in-house CRM manager
Onboarding and 01 month Done with You coaching
WhatsApp Data Platform v6
Proprietary analytics
For companies with complex omnichannel cases
FULL SERVICE - Done for You. Full onboarding & training
️WhatsApp Data Platform v7
Data scientist and dedicated team (5 pros)
Gen AI-assisted journey creation
Behavioral analytics
Results in weeks. Not years
Discovery Call
Service Design +
Prototype
SaaS
Go Live
Gen Al optimization driven by your business KPIs
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