OMNICHANNEL AS A SERVICE

Accelerating digital personalization through deep customer intelligence and smart interactions

Enable buyers to faster purchase decisions with a unified omnichannel experience anytime, anywhere and through any channels
omnichannel

No code data activation, analytics and AI platform to manage omnichannel personalization in real time

omnichannel data strategy

Revenue intelligence service design based upon your business goals. Including data scientists and AI specialists

Build omnichannel experiences extremely fast. As easy as writing an email

Build omnichannel digital experiences extremely fast. No need for developers or data scientists
Add ecommerce and service on Whatsapp with CRM automation, or inside Google search and maps
Simplify data interaction, digital onboarding and personalize all service conversations
Orchestrate dynamic journeys based on real-time buyer behavior across digital and physical touch points
Add personalized service and sales on social messaging, whatsapp and google business messages
Activate your data without data scientists. Transform knowledge into automated problem solving

Chosen by the most customer-centric companies

eolo
ventis
tradedoubler
janssen
banca mediolanum
pagine gialle
ceetrus
bespoken bergamo
axieme
educom
bespoken bergamo
hexagro
Omnichannel customers have a 6x customer lifetime value compared to ecommerce-only and 3x vs retail-only

Find out what increase in sales you can expect

To receive a personalized Return on Investment calculation and relevant case studies simply:
  1. Fill the form with your contacts
  2. Add some business details such as sales, current challenges and expectations








    OMNICHANNEL. PERSONALIZED. RESPONSIVE IN THE MOMENT

    Personalization is the story of how great companies are able to tailor experiences to each customer. Amazon, Google, Facebook ... as we move into the digital economy, every company must become as good as personalizing as the tech giants

    MANAGE ALL CUSTOMER TOUCHPOINTS IN ONE PLACE

    Get a comprehensive view of customer chats from every channel, conveniently under one roof. With LIFEdata, you can manage emails, messaging, social DMs, reviews, all in one place to streamline operations, and boost efficiency and satisfaction

    CUSTOMER INTELLIGENCE AND REAL TIME PERSONALIZATION

    With LIFEdata AI you can analyze each customer behavior and then act on insight with personalized messaging, at the right time

    IMPROVE 6X YOUR CUSTOMER LIFETIME VALUE

    Use AI to provide an instant and always-on first line of support that removes time-consuming, recurring FAQs and order tracking questions while your team can focus on increasing sales with a 5-star experience

    omnichannel roi

    Use all your touchpoints to create an unified omnichannel experience

    AI omnichannel

    Results in days, not months

    Discovery
    Call
    Live Prototype
    Release
    SaaS
    Live Deployment
    Customization Business
    Performance Optimization
    40 min 2-4 days 1-2 weeks 1-3 months

    Making AI human-centered and sustainable. Our commitment: 1. GREEN DIGITAL 2. TECHNOLOGY FOR PRACTICAL HELP. In the moment of need 3. PRIVACY-FIRST ENGAGEMENT

    Omnichannel INDEX

    The first survey that measures the omnichannel capabilities of over 1,000 Italian companies

    Omnichannel ACADEMY

    An intensive 3-week academy to take home actionable ideas for winning in the phygital world

    Contact us on WhatsApp inbound

    Memberships

    Partner

    Omnichannel Customer Experience

    Ecommerce B2C

    Retail Digital Innovation

    ict sustainability
    european green digital coalition
    stanford hai
    intelligenza artificiale connext confindustria
    netcomm

    Monthly newsletter on Technology for the Omnichannel