Make your business Instant, Voice-First, Omni-Channel

User several touchpoints for customer and for employee

Voice-Enabled
Enterprise

Omni-channel Service Automation

Conversational Commerce Conversational Marketing

Come Funziona?

Interazioni con Pilota Automatico

Flow builder interattivo con smart set up, collegando il proprio sito web o importando la knowledge base esistente o collegandosi al proprio ecommerce.

Creazione di prompt per azioni e next best action per automatizzare il business.

Conversazione Unificata Cross-Device

L’azienda può regolare la persistenza quando l’utente si muove tra i canali e prepararsi a gestioni di situazioni avanzate di omnicanalità come il second screen o la connected car.

Modulo di Situational Awareness

Chiedi e parla con i dati, a mani libere. L’azienda può connettere le informazioni a chi le chiede nel momento esatto in cui servono.

La conoscenza dell’azienda si consolida in azioni che portano a nuovo ROI.

Intelligent Process Automation

From FAQs to end-to-end Transactional Automation Automation and AI that go beyond bots

Conversational Service Automation

Automate customer and employee services through Conversational AI

Ask and talk with data

Connect people with the information they need when they need it

Makes company information more accessible to people inside the company.

Easily capture and connect all organizational knowledge.

All your company’s knowledge, at your fingertips. LIFEdata connects to your apps, mines your docs, and captures the tacit knowledge of your teams.

Multilanuage

Creazione automatica di flussi intelligenti di conversazione per commercio o service desk automation in oltre 70 lingue. Switch automatico alla lingua dell’utente con localizzazione istantanea

Conversational commerce

Creazione automatica di flussi intelligenti di conversazione per commercio o service desk automation in oltre 70 lingue. Switch automatico alla lingua dell’utente con localizzazione istantanea

Digital/Physical
Situational awareness

Increase offline to online customer behaviors

Easy to use High-Level Contexts

Increase customer engagement with simple real-time access to their powerful high-level context predictions such as “about to enter the subway”.

Conversational marketing

Messaging channels as distribution channels

Powering your content with context

Awakening the power of on-device AI to deliver hyper-personalised experiences in real time and with absolute security.

SCA-ready digital payments facilitation

La direttiva sui servizi finanziari PSD2 ha introdotto la Strong Customer Authentication che impatta su ogni transazione online limitando ulteriormente l’accessibilità per i soggetti digitalmente deboli.

One conversational model. Many flows many platforms

Consolidating the multiple pieces of customer interaction

Enterprises seek holistic solutions that support “optichannel authentication”, meaning customers choose (“opt for”) the best (“optimal”) device or medium to support their present need

Timeline

Instant set up

La tecnologia deve semplificarci la vita “connettendo” le informazioni che già ha su di noi per evitarci di “ripetere tutto da zero” ed automatizzare l’azione richiesta per darci subito quello che vogliamo.

Design and test in real time. Build once.
Deploy everywhere. Real-time training

Enterprises seek holistic solutions that support “optichannel authentication”, meaning customers choose (“opt for”) the best (“optimal”) device or medium to support their present need

Contextual vs. General

Building contextual, predictive and personalized experiences at every level of customer journey

Random access management

Consolidating the multiple pieces of customer interaction

Enterprises seek holistic solutions that support “optichannel authentication”, meaning customers choose (“opt for”) the best (“optimal”) device or medium to support their present need

Specialized NLU

Enterprises seek holistic solutions that support “optichannel authentication”, meaning customers choose (“opt for”) the best (“optimal”) device or medium to support their present need

System integration

Enterprises seek holistic solutions that support “optichannel authentication”, meaning customers choose (“opt for”) the best (“optimal”) device or medium to support their present need

Discover How To Use
AI & Small Data To Cut Costs