Omni-Channel
Digital Workplace

Use AI & Small Data to Reduce Manual Work

WhatsApp for Business

WHATSAPP BUSINESS SOLUTIONS
LIFEdata connects enterprises of all sizes to WhatsApp’s Business solutions, making business-to-customer communications feel as natural as communicating with family and friends.

MAKE WHATSAPP AUTOMATED AND INTELLIGENT
LIFEdata Halo integrates with WhatsApp for Business to orchestrate automated, personalized customer/employee interactions saving data into your systems.
Take advantage of WhatsApp’s rich media capacity:
• SMART COLLABORATION: Increase your employee productivity making them communicate with the channel more familiar to them, book meetings, share calendar appointments, search product catalogues, place offers on Whatsapp. Securely conduct business on a private channel.
• DISTRIBUTED SALESFORCE: Share information regarding orders, deliveries, appointment reminders, payment processing, finance pre-authorization and more on a platform your agents check multiple times per day.
• DOCUMENT MANAGEMENT: Reduce human errors enabling instant search in WhatsApp instead of having them search for a product sheet in a product catalogue and then look up for the right information
• DISTRIBUTED WORKPLACE: Reach your staff where they already are with individually-tailored information, messages, reminders based on location, behavior, events (traffic, transport, discounts, proximity…) or urgent updates such as travel itinerary changes, system outages, location-targeted alerts…

 

With 1.5 billion global users and end-to-end encryption, WhatsApp is poised to be the world’s most powerful business messaging channel. But WhatsApp’s commitment to trust and security means connecting to its new Business API is more burdensome than any other messaging channel.

LIFEdata makes it easy for businesses to securely conduct a business on a private channel that it’s the one more familiar for your staff.

WhatsApp for Business is available on Android in selected countries only but iOS version will be soon released.

Discover how AI and Small Data can grow your Business and cut Costs with an Omni-Channel Digital Workplace