Your Partner to manage the Omnichannel
Omnichannel is the most advanced stage of digital maturity when data and technology become one of the competitive levers of the business. LIFEdata is your business partner for the omnichannel go to market.
We specialize in No-Code AI solutions to deliver immediate ROI for medium-large enterprises, accelerating digital personalization through deep customer intelligence and smart interactions, thus enabling an unified real-time experience for your customer and employee, anytime, anywhere and through any channel.
Omnichannel solutions for Marketing, Sales and Customer Support:
- Omnichannel Cloud Management
- Omnichannel Commerce & Engagement
- Omnichannel Data Strategy
- AI Solutions for remote Sales and Support
- Decision performance, Knowledge augmentation and Continuous intelligence
Phygital. Real Time. Personalization
Personalization is the story of how great companies are able to tailor experiences to each customer. Amazon, Google, Facebook … as we move into the digital economy, every company must become as good as personalizing as the tech giants.
Today’s consumers need and expect simple, fast and meaningful experiences delivered in a way that is responsive to the moment. Many organizations seem to be out of sync, too rigid or moving at a pace that is slower than consumer change.
Phygital is poised to take the best component from the digital experience such as immediacy, immersion, and speed and meshes it with physical products and personal interactions.
OMNICHANNEL REVENUE INTELLIGENCE
Since 2014, we have been working on data and technologies for personalization. In 2017 the main European innovation contest started selecting us in the Digital / Physical. Now that everyone is talking about phygital, LIFEdata makes available in days turnkey, data-driven, AI-enabled solutions up to the metaverse to foster practical and immediate returns on any business case with integration between digital channels and the physical world.
We decided to call it REVENUE INTELLIGENCE, because it requires:
- Customer intelligence
- Omnichannel management
- Data activation
GREEN DIGITAL: sustainable technology for the environment
Sustainable technology is what makes our life easier.
Technology is an invisible enabler of relationships with humans at the center.
We’re commitment to the digital transition in respect of the environment
- All our AI solutions are AI+HUMANS, and centered on making the user’s life simpler, more informed and assisted
- Artificial intelligence has a strong environmental impact. LIFEdata is GREEN DIGITAL, we use approaches and solutions for the digital transition in compliance with environmental sustainability
- Technology has to make the relationship with companies more transparent. PRIVACY-FIRST
We specialize in data engineering and human-centered AI:
- NLU, NLP, NLQ
- Semantics and knowledge management
- Data science, data engineering, machine learning and artificial intelligence.
- AWS partner, but we use also Microsoft Azure and Google Cloud Platform
- The only Google Business Messages partner in Italy
- Whatsapp Business API authorized reseller.
Artificial Intelligence for Enterprise
We do not believe in unicorns, but in
- Diversity and gender equality: our pink share is over 60%
- Shared ownership: LIFEdata has over 255 investors with some of the most successful crowdfunding campaigns in 2020
We are financed by the Ministry of Economic Development with Invitalia and supporting partner of the Osservatori Digital Innovation of the Politecnico di Milano (Omnichannel Customer Experience, Ecommerce, Digital Innovation in Retail).
Omni-Channel with Data and Technology
We are a fast-growing, young and international flash organization composed of data, AI, user experience, new technologies experts and business leaders, brought together by our passion for retail, data, technology and innovation. We believe in the value of all kinds of data and our job is to help you transform data into action.
LIFEdata technology has been finalist or awarded by all most prestigious innovation awards in Europe and Silicon valley. Incubated by LVenture (the major early-stage VC operator in Italy) and multi-awarded by Polihub (the university open innovation incubator no.5 in the world).
AI Innovation in the European Commission Groups
LIFEdata has been selected to be part of the European Commission/DIGITAL SME Focus Group on AI. Focus Group members are a strong network of SME-innovators at European level, gaining visibility, influence, and early insights around AI policy.
LIFEdata platform is GDPR compliant and it follows the European Parliament Guidelines for military and non-military use of Artificial Intelligence:
- AI can replace neither human decision-making nor human contact
- Artificial Intelligence must be subject to human control, allowing humans to correct or disable it in case of unforeseen behaviour