FIELD FORCE

Empower your Field Service with WhatsApp and Business Messaging

Field Service Solutions powered by AI

45%
Have wasted Significant Time because of Inaccurate or Outdated Information
73%
Average field technician Utilization Rate (Source: Oracle)

How to Sell More with Field Force Solutions

Get more sales saving your employees time and getting them what they want as quickly as possible.

LIFEdata is an AI Voice platform that turns speech (and instant messaging) into action, enabling the Omni-Channel User Experience.

The LIFEdata AI platform simplifies human interactions with connected devices.

Empower your field force to true digital adoption and transform your organizational knowledge in ROI

Use Voice and Instant Messaging to give your field force access to current customer information, documents, tasks and provide personalized guidance to turn a critical, vulnerable moment with a customer into an opportunity for sales or loyalty.

Connected Field Force Solutions

Give your field the information they need to resolve case faster and sell more:

  • Instantly augment case knowledge
  • Automate case management processes across departments with real time notifications, Intelligently schedule. Seamlessly reschedule
  • Empower mobility in the field with fast access to relevant information, document autogeneration, photo upload, guided assistance

On any device, on any channel.
Via voice, text or WhatsApp.

Omni-Channel Intelligent Process Automation

We’re all going Omnichannel, whether we’re customers or employees.
Why should we search if we can just ask?

And our average attention span has fallen to a few seconds.

Nobody has time to wait.
Save people time and get them what they want as quickly as possible with connected Field Service solutions to turn a critical, vulnerable moment with a customer into an opportunity for sales and loyalty:

  • More sales opportunity and increased average volume
  • Improved first visit resolution
  • Decreased customer support call volume
  • Minimized windshield time.

Voice AI-Powered Field Force Management

Be customer first. Customers want the flexibility to self-schedule from your site or app. Self-scheduling capabilities allow customers to make, change, and update requests.
Automate notifications. Customers don’t want to be kept in the dark on the status of their appointment.
Intelligently schedule. Seamlessly reschedule. No longer spend time searching for the next-available colleague based on time, skill, location, equipment and manually scheduling appointments. In the event an appointment needs to be rescheduled, a customer can make updates through an online portal, app, or on their favorite channel of communication.
Empower mobility in the field. Mobile workers need the ability to understand an issue before they step on-site and get visibility into current job information, schedules, inventory, tasks, and customer data from their phones.

Results in days, not months

Discovery
Call
Live Prototype
Release
SaaS
Live Deployment
Enterprise Custom
Live Deployment
20-40 min 2-4 days 1-2 weeks 1-3 months

Sell More Faster with Field Force Solutions powered by AI

No technical personnel required. Talk to an expert right now