Instant Voice Ecommerce
Ecommerce: Add AI and Voice to make it Instant
By 2021, early adopter brands that redesign their websites to support visual and voice search will increase digital commerce revenue by 30%
Your competitors are all just a click away or an app away.
Here’s how to build a true Omnichannel ecommerce experience:
- People no longer follow a predictable and straight path to purchase. Now, they continue widening and narrowing their options while they shop because they have too many options
- Buyers want to engage through their preferred channels of communication to seamlessly connect online and offline touchpoints
- People prefer voice and instant messaging to websites
Add Instant Voice and messaging to your Ecommerce with 1-Click
Common inefficiencies like inaccurate orders, long wait times, and inconsistent upselling can result in thousands of dollars of lost sales for your ecommerce:
- Look for new clients where they are already at, WhatsApp or Facebook Messenger
- Instant messaging are the new websites
- Give them a much more frictionless and time-saving interaction with Voice search, Voice browsing and Voice control
- Leverage data from all touchpoints, process steps, and systems to automate interactions, reduce churn and improve unit economics.
LIFEdata reduces your churn using and develops lifetime value of your clients, transforming interaction and search for information in meaningful engagement and support.
Why people prefer Ecommerce?
Many say the online shopping experience is better than in-store when it comes to specific aspects of shopping:
- Better navigation: 66% of shoppers say they prefer online shopping to find items they’re looking for, compared to 27% who say they prefer offline.
- More suggestions and tips: 59% say they prefer to go online to get helpful recommendations or suggestions on what to buy, compared to 28% for offline.
- Better pricing: 59% say they prefer to shop online to get the best deal possible, which is also the number one thing that people say they enjoy about shopping.7
In other words, people feel that online shopping makes it easier for them to find the right item at the right price.
LIFEdata Omnichannel Unified Interaction AI
Turn interactions into conversations. Leverage rich data, from all touchpoints and systems to personalize customer journeys, while meeting your customers in their channel of choice. Convert more business with Instant Voice and Conversational Commerce:
- Automation and AI to add value to your business operations
- Instant Voice for mobile commerce and web, a much more natural and efficient time-saving way of augmenting your services.
From simple FAQs to end-to-end Transactional Automation to make even the most complex products easy to access and understand by your customers, LIFEdata supports your Sales, Marketing and Customer Experience automation.
Conversational AI enabling Conversational Commerce
- Instant on any device
- Omnichannel (web, mobile app, Facebook, WhatsApp Business API, Google Assistant, Google Home, Amazon Alexa)
Consolidating the multiple pieces of customer interaction, employee productivity and product experience.
Multilingual (70 languages supported).
No need of set up and programming.
Add Voice and Instant Messaging to your Ecommerce with 1-Click
+35% Average Revenue per User with a Virtual Expert
- +35% AVERAGE REVENUE PER USER
- 4X LONGER SESSION DURATION THAN WEBSITE
- 87% DIAGNOSTIC COMPLETION RATE
In 2018, Vichy decided to create a conversational marketing experience to support their three digital strategic pillars:
- Accelerate e-commerce growth
- Build personalized experiences for consumers
- Increase engagement with branded content.
Vichy’s virtual skin expert offers a skincare diagnostic that reproduces online the experience that consumers could have when talking with a brand expert in-store. In a fun and engaging way, she guides consumers through the brand’s product lines and helps them find the best products to address their specific skin concerns.